You're in the right place! We're happy to take your order from our online store or you can call us for a private shopping appointment. Thanks for visiting our site. Books ordered through Chapters' online store can be shipped directly to you or picked up in our store on Seward's historic downtown square.
You can even order online and pay at the store. If you're looking for a specific book, enter the title or author in the search field.
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Shop stress-free. We are thrilled to welcome our customers back to all our all Indigo and Chapters stores, which are now open with limited capacity. Contactless Curbside Pickup available at select locations.
We remain committed to doing all we can to keep our employees and customers safe, especially now that Canada is experiencing the emergence of additional variants.
The health and safety of our customers, employees and communities is our top priority. To find your local store hours, please visit our store locator page. If you want to pay with cash, we can process cash payments in all of our stores. Items purchased in one our stores can be returned to or exchanged in any location within 30 days from the date of purchase, if returned in store-bought condition with a receipt.
Most items purchased online can be returned for a full refund up to 30 days from the shipping date. We will continue to stay flexible and if a region moves into lockdown, we will not be able to accommodate returns or exchanges at those stores. Yes, in most cases for items currently in stock, you can pick up your items the same day you order them.
Almost all other items can be shipped to your nearest store location within days. With new COVID guidelines in place to protect our partner carriers, when delivering to apartments, parcels will not be brought up to the apartment door.
Carriers will leave parcels in the lobby if they can gain access to the building with a buzz code or are let in by the tenant. For more details, see Contactless Curbside Pickup. You should also expect updates through the delivery journey from our doors to yours. These emails will link directly to tracking information for your package s. Visit www. Due to increased demand for certain products at certain busier times of year, we might have a higher-than-usual number of out-of-stock items.
We encourage you to use our Back in Stock alerts feature and to return to indigo. For assistance, our Live Chat team is standing by for you from 9 am to midnight Eastern , or you can ask a question to our Digital Assistant at any time!
We truly appreciate your patience and understanding during this time.
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